• A process framework for information security management 

      Haufe, Knut; Colomo-Palacios, Ricardo; Dzombeta, Srdan; Brandis, Knud; Stantchev, Vladimir (Journal article; Peer reviewed, 2016)
      Securing sensitive organizational data has become increasingly vital to organizations. An Information Security Management System (ISMS) is a systematic approach for establishing, implementing, operating, monitoring, ...
    • Business process improvement by means of Big Data based Decision Support Systems: a case study on Call Centers 

      Vera-Baquero, Alejandro; Colomo-Palacios, Ricardo; Molloy, Owen; Elbattah, Mahmoud (Journal article; Peer reviewed, 2015)
      Big Data is a rapidly evolving and maturing field which places significant data storage and processing power at our disposal. To take advantage of this power, we need to create new means of collecting and processing large ...