Browsing Avdeling for informasjonsteknologi (gjelder til og med 2020) by Author "Molloy, Owen"
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Business process improvement by means of Big Data based Decision Support Systems: a case study on Call Centers
Vera-Baquero, Alejandro; Colomo-Palacios, Ricardo; Molloy, Owen; Elbattah, Mahmoud (Journal article; Peer reviewed, 2015)Big Data is a rapidly evolving and maturing field which places significant data storage and processing power at our disposal. To take advantage of this power, we need to create new means of collecting and processing large ...