• Investigating factors for using insurance apps by customers: a study of a developing country 

      Pham, Quoc Trung; Nguyen, Huynh Ngoc Diem; Misra, Sanjay; Misra, Abhavya (Peer reviewed; Journal article, 2022)
      With the fast development of insurtech, many researchers are doing research in understanding customer behavior regarding the adoption of insurance applications. However, there is a lack of research on the subject in ...
    • Overtrusting robots: Setting a research agenda to mitigate overtrust in automation 

      Aroyo, Alexander M.; Bruyne, Jan de; Dheu, Orian; Fosch-Villaronga, Eduard; Gudkov, Aleksei; Hoch, Holly; Jones, Steve; Lutz, Christoph; Sætra, Henrik; Solberg, Mads; Tamò-Larrieux, Aurelia (Peer reviewed; Journal article, 2021)
      There is increasing attention given to the concept of trustworthiness for artificial intelligence and robotics. However, trust is highly context-dependent, varies among cultures, and requires reflection on others’ ...
    • Social robot deception and the culture of trust 

      Sætra, Henrik Skaug (Peer reviewed; Journal article, 2021)
      Human beings are deeply social, and both evolutionary traits and cultural constructs encourage cooperation based on trust. Social robots interject themselves in human social settings, and they can be used for deceptive ...
    • Technology and moral change: the transformation of truth and trust 

      Danaher, John; Sætra, Henrik Skaug (Peer reviewed; Journal article, 2022)
      Technologies can have profound efects on social moral systems. Is there any way to systematically investigate and anticipate these potential efects? This paper aims to contribute to this emerging feld on inquiry through a ...